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Privacy Policy

Last updated: March 29, 2026

At IHS Design, we respect your privacy and aim to handle personal information in a straightforward and responsible way.

Information we collect

We may collect personal information that you choose to provide through this website, including:

  • your name
  • email address
  • phone number
  • project details or other information you include in a message

How we use that information

We use this information only for purposes related to our business, such as:

  • responding to inquiries
  • communicating with potential or current clients
  • reviewing project requests
  • maintaining business records related to those inquiries

We do not sell personal information.

Website forms and third-party services

This website may use third-party services to help operate certain features, such as website hosting, contact forms, spam protection, or email delivery.

For example, if a contact form uses Google reCAPTCHA or similar tools, those services may collect certain technical information as part of spam prevention and site security.

If third-party services are used, information submitted through the website may be processed by those providers in order to deliver the service.

Cookies and analytics

At this time, IHS Design does not intentionally use advertising cookies or behavioural tracking tools.

Basic technical data may still be collected automatically by the website host or security tools, such as:

  • IP address
  • browser type
  • device information
  • pages visited
  • date and time of access

This kind of information is generally used for security, hosting, and basic site performance.

If analytics or additional tracking tools are added in the future, this policy may be updated.

How we protect information

We take reasonable steps to protect personal information submitted through the website. However, no method of transmitting or storing data online can be guaranteed to be completely secure.

How long we keep information

We keep inquiry information only as long as reasonably necessary for communication, recordkeeping, and business purposes, or as required by law.

Your choices

You may choose not to provide personal information through this website.

If you have submitted personal information and would like to request access, correction, or deletion of that information, you may contact us using the information below.

Contact

IHS Design
Kelowna, BC
info@ihsdesign.com

Changes to this policy

This Privacy Policy may be updated from time to time. Any updated version will be posted on this page with a revised effective date.

IHS Design

Residential design for custom homes, renovations, additions, and infill housing.

© IHS Design. All rights reserved.

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